The most important feature here should be encryption. AI is really a bonus. Cloud storage with software as a service has turned into an essential to communicate with everyone in the world, sync documents and media, making accessibility from anywhere the top feature as long as you have an internet connection. Many apps are in the market today, the most popular have a good size storage, low prices, the latest security, easy sharing and syncing service from any browser, ability to have multiple people working on one same document at the same time and see the changes take place instantly, and very easy to learn, navigate and use. Examples that include the use of AI apps for business to help you write product descriptions, blog posts, or letters are Google Drive and Microsoft 365, other examples worth mentioning may not include AI because of various reasons, mainly regulatory, but have a good record, see below. 

29. Google Drive and a Labs extension
30. OneDrive from Microsoft 365 with Copilot.
31. Dropbox
32. Proton
33. Apple iCloud Drive

The search for apps that small businesses can use that include some form of AI is intense, most will fall in specific categories and trying to keep this post at a reasonable length, the listed apps are only the ones that had the most reviews, which is what we may identify as trustworthy. As we go through the year, there will be more classifications to be reviewed, below is a small summary of what AI told us are some of the most interesting apps for small business owners to invest in, many can be used free of charge with limited features, and some require monthly payments, usually a period of time that is paid upfront. The decision of what to use pretty much rests in the purpose and the strategy of the company when selecting. Here are the popular apps AI told us are worth looking into.

HubSpot

HubSpot offers a suite of tools for marketing, sales, and customer service. From lead generation to email marketing, it’s a comprehensive solution for small businesses.

Salesforce

While primarily known for CRM, Salesforce also offers integration for websites. You can track leads, manage customer interactions, and automate processes.

Gusto

Process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—one integrated platform that automates and simplifies your payroll, benefits, and HR, so you can have the peace of mind you need to do your best work.

Zapier

Zapier connects various apps and automates workflows. You can create “Zaps” to trigger actions between different platforms, such as sending new form submissions to Google Sheets or adding new customers to your email list. It’s versatile and works well for small businesses.

WooCommerce

If you run an e-commerce store, WooCommerce is a powerful plugin for WordPress. It seamlessly integrates with your website, allowing you to manage products, inventory, payments, and shipping.

Shipstation

If you’re running an e-commerce business, Shipstation streamlines order fulfillment, shipping, and tracking. It integrates seamlessly with your website, making shipping logistics efficient.

Eventbrite

If you organize events, Eventbrite’s integration allows you to sell tickets directly from your website. It’s user-friendly and widely used for event management.

Zendesk

For customer support and ticket management, Zendesk is a reliable choice. It integrates seamlessly with your website, allowing you to handle inquiries efficiently.

Upload PDFs

Valuable for blogs, small businesses, and portfolios, this integration lets you share important documents or resources directly on your website. Whether it’s product brochures, case studies, or whitepapers, PDF uploads enhance user experience.