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Artificial Intelligence (AI) Benefits For Small Businesses

Artificial Intelligence is helping small business owners improve efficiency, increase productivity, and stay ahead of the competition. AI will revolutionize the way small businesses operate, providing numerous benefits that can positively impact your bottom line. By automating repetitive tasks such as data entry, inventory management, customer service, and email marketing, business owners can focus on more important strategic initiatives.

Artificial Intelligence for Small Businesses

Using artificial intelligence (AI) saves businesses time and money. Small business owners can be more efficient with time and expenses because using AI redirects resources to those tasks that can be set up to process automatically. There is a set-up time that acts as a learning curve for all systems when first launched. But once it’s set, a CEO or owner can focus their attention on growing the business. There is always a need to watch the process or automation, which can be delegated to an employee or, in some cases it’s delegated to a vendor such as Gusto, a payroll system that also provides hiring, onboarding, employee benefits, and time and attendance services.

Another great system is Homebase from Pioneer Works Inc., which offers similar services, including scheduling, time tracking, messaging, and other HR and payroll tasks.

Other essential website integrations that can enhance the functionality and effectiveness of a small business and are using AI include Google Workspace; each of their applications has various forms of AI. Office 365, the alternative to Google Workspace, provides a variety of software applications to run a business, such as spreadsheets, documents, presentations, forms, calendars, file storage, and security. Both platforms are cloud-based and fall under the Software as a Service (SaaS) category.

Increase efficiency with Artificial Intelligence

A blog lets businesses reach customers with information about their products or services. This becomes especially helpful when the company offers products that are revolutionary in some form. For example, many people are trying to find sustainable products, and reading a blog from a business that displays the uniqueness of their products can bring in new customers and produce more sales.
It is interesting to see the correlation between companies that offer sustainable products and their effort to educate the public.

Most website creator platforms, such as Square and Wix provide blogging platforms. WordPress grew from a simple blog-driven platform to offering extensive features to create complex websites. With blogs, you need comment platforms to have true interactions with your customers. Disqus is at the top of the list, providing basic reporting and analytics, cross-site and email notifications, star ratings, and other features that make commenting easy.

Alongside blogs is email marketing, with mailing list-building features that are at the top of desired outcomes of online businesses. It also helps brick-and-mortar stores accumulate a very targeted audience list that can be used for special offers, discounts, or to announce new products or services. Such services can be provided by Mail Chimp and HubSpot for marketing, sales, content management, and customer service, to name a few.

I found many additional applications that every small business should think about using. These applications will reduce the time business owners or CEOs spend on administrative tasks. My next post is categorized by some essential apps for a small company and includes a list of 33 apps to think about, in addition there are 10 more described apps that may help your business become more efficient and productive.


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Davis, L. (15 Feb 2024). 10 AI Tools in 2024. Forbes Advisor, Business. 

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Dixit, V. and Adya, M. (25 Feb 2021). 20 Best AI Apps For Businesses To Add To Your Toolkit This Year. Blog.

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Everygirl Editorial. (29 Apr 2019). Work Smarter: 15 Integrations to Improve Your Website and Business.  Theeverygirl Career & Finance.

Glide. (11 Oct 2022). 12 Web App Ideas for Small Businesses. Glide, Operations. 

Hase, A. (4 Aug 2023). 50+ Powerful AI Tools For Small Business You Can’t Ignore. Artificial Intelligence, Small Business.

Ribi, J. (2 May 2017). Top Ten Must-Have Website Integrations. Pagecloud Product Reviews. 

Smith, A. N., and Main, K. (5 Feb 2024). 10 Best Website Builders of 2024. Forbes Advisor, Business. 

Strauss, L. (21 Aug 2023). The best business intelligence (BI) software. Zapier Blog. 

York, A. (13 Feb 2024). 10 Best AI Tools for Startups & Small Businesses in 2024. ClickUp Software. 

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